How to Contact Support Renewals (Digital Renewal Center (DRC))
(Doc ID 1186336.1)
Last updated on AUGUST 02, 2024
Applies to:
My Oracle Support - Version 6 to 6 [Release 6]Information in this document applies to any platform.
Purpose
This document outlines the procedure for contacting Oracle Support Renewals team.
Scope
Oracle Support Renewals team responds to questions and issues related to existing on-premise contracts (contract queries, corrections, changes, information requests, entitlement details)
*NOTE: Oracle Support Renewals team provides essential support via webportal and phone in English and Local languages during the customers’ standard working hours in order to address the incoming queries in real-time.
Details
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In this Document
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