Why are Some Licensed Products Missing from the Product List Under the Support Identifier (SI) Information in My Oracle Support (Doc ID 1488358.1)

Last updated on NOVEMBER 30, 2016

Applies to:

My Oracle Support - Version 6 to 6 [Release 6]
Information in this document applies to any platform.

Goal

Why are Not All Licensed Software Products Listed Under the Support Identifier (SI) Information in My Oracle Support?

or

Why are Licensed Software Products, as shown in a Support Contract, not listed under the Support Identifier License Information in My Oracle Support?

or

Why are there missing products in the License Information in My Oracle Support but is included in the Support Contract?

or

Not all products in the Support Contract are listed in the Support Identifier License information in My Oracle Support,

Solution

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