How can customers update the System Serial Number after a SuperFru Part Replacement (Doc ID 1575977.1)

Last updated on MAY 24, 2017

Applies to:

My Oracle Support - Version 6 and later
Information in this document applies to any platform.

Goal

This document illustrates what customers need to do after replacing a FRU(Field Replaceable Unit) or CRU(Customer Replaceable Unit) part requiring serial id change.

It describes how customers can ask Oracle to update a serial number in a contract database by logging a non-technical service request on My Oracle Support.

Solution

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