ODA X5-2 MOS Core Key GUI Not Able To Generate a Core Key Above 18 per server. MOS Pull-down Only Goes up to 18 vs. Up to 36

(Doc ID 2252677.1)

Last updated on OCTOBER 05, 2017

Applies to:

Oracle Database Appliance X5-2 - Version All Versions to All Versions [Release All Releases]
My Oracle Support - Version 6 to 6 [Release 6]
Information in this document applies to any platform.

Symptoms

All assets are showing as populated under the MOS ODA CSI including:

  1 - System Identifier  ( ODA Shared system identifier confirmed using the command    oakcli show server )
  2 - First Server Serial Number
  3 - Second Server Serial Number
  4 - Storage Shelf Serial Number

( The Optional Second Storage Shelf is not relevant to this issue)

The MOS Core Key Generation GUI bug is that the Pull-down only shows up to 18 cores per server:

The expected pull-down ODA core values should also include choices for 20 up to 36 cores in increments of 2.




Changes

 ODA X5-2 and attempting to generate a Core Key above 18 per server using valid steps from ODA documentation or MOS note(s).

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms