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How to Add a Contact to an Asset on My Oracle Support (Doc ID 2452641.1)

Last updated on JANUARY 23, 2020

Applies to:

My Oracle Support - Version 6 and later
Information in this document applies to any platform.

Goal

 This document describes how to add a contact to a hardware asset on My Oracle Support

Solution

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In this Document
Goal
Solution
 Step 1:  Make sure that you are defined as the Asset Administrator or User Administrator for the CSI associated to the Asset
 Step 2:  For CSI's where you have confirmed you have Admin permissions, Find the Serial Number for the asset on the system tab.
 Step 3:  Expand the Serial number to view the individual assets and click on one of the cells for the asset where you wish to change the contact
 Step 4: Pick the contact name from the list of valid contacts on the CSI.  If the Asset is ASR enabled, you can optionally add a distribution email list as well.

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