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How to change ASR contact / email delivery destination, and points to be noted (Doc ID 2540330.1)

Last updated on APRIL 30, 2024

Applies to:

Oracle Platinum Services - Version N/A and later
Exadata X7-2 Hardware - Version All Versions and later
Oracle SuperCluster M8 Hardware - Version All Versions and later
Zero Data Loss Recovery Appliance X5 Hardware - Version All Versions and later
Information in this document applies to any platform.

Goal

Able to change the Auto-SR (ASR) service request (SR) contact person and email delivery destination from the system tab of My Oracle Support (MOS) instead of ASR Manager. You will learn how to do this in this document.
Please note: E-mail will be sent to the delivery destination of e-mail at SR creation and manual SR update, but the schedule adjustment e-mail from the dispatch team will be sent only to the SR contact person.

Solution

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In this Document
Goal
Solution
References


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